4uHelp supports the Unicode and consequently the OS in multiple languages. For example even when you install Korean version 4uHelp on the Japanese OS, the characters are displayed properly.
Remote support is possible in spite of a low-specification PC and network environment and the support is made for dynamic IP, static IP, private IP, firewall, sharer environment, proxy server, or VPN environment.
It is a customer-oriented solution; the customer may select the agent and request remote support through the Website, 4uHelp host programs, customer applications, etc.
4uHelp is based on NQVM which has proved its stability. It has been used in Hyundai Kia Automotive Group, Hynx Semiconductor and LG Display for 24/365 production process control for many years.