Home  Home > Product > Features

Product

Features

  • 4uHelp supports the Unicode and consequently the OS in multiple languages. For example even when you install Korean version 4uHelp on the Japanese OS, the characters are displayed properly.
  • Remote support is possible in spite of a low-specification PC and network environment and the support is made for dynamic IP, static IP, private IP, firewall, sharer environment, proxy server, or VPN environment.
  • It is a customer-oriented solution; the customer may select the agent and request remote support through the Website, 4uHelp host programs, customer applications, etc.
  • 4uHelp is based on NQVM which has proved its stability. It has been used in Hyundai Kia Automotive Group, Hynx Semiconductor and LG Display for 24/365 production process control for many years.